var titleText = (typeof .opt.nh_title_text != 'undefined') ? .opt.nh_title_text : null;
var subTitleText = (typeof .opt.nh_sub_title_text != 'undefined') ? .opt.nh_sub_title_text : null;
var imageTooltip = (typeof .opt.nh_image != 'undefined') ? .opt.nh_image : '';

subStatus = '<div id="_need_help_container" style="">'+
'<span id="_need_help_triangle" style=""></span>'+
'<i id="_need_help_close" title="